Refund policy
You have the right to cancel your order within 14 days without giving any reason.
The withdrawal period begins on the day on which you, or a third party designated by you (other than the carrier), receive the goods.
To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement via email to:
Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to:
- Goods that are made according to the consumer’s specific instructions or are clearly personalized.
- Digital products, once you have expressly agreed to immediate delivery and acknowledged that you lose your right of withdrawal once the download or access to the digital content begins.
Digital Products
Digital products are delivered immediately after purchase.
By completing your purchase, you agree to immediate delivery and acknowledge that you lose your right of withdrawal once the download or access to the digital product has started.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us at:
We will review your request and provide an appropriate solution in accordance with your statutory rights.
Important Notice
Nothing in this policy affects your statutory consumer rights.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To:
amari.the.store
Francesca Novak
Herzbergstr. 44
61440 Oberursel
hello@amarithestore.de
I/We () hereby give notice that I/we () withdraw from my/our () contract for the sale of the following goods () / for the supply of the following service (*):
Ordered on () / received on ():
Name of consumer(s):
Address of consumer(s):
Date:
Signature of consumer(s) (only if this form is notified on paper):
(*) Delete as appropriate.